Covid 19 Return & Exchanges updated 1/4/21
Nico Scout will not be accepting returns or exchanges on the following products:
Clothing, intimates, home, gift, apothecary, accessories, stationery, art prints, cbd, kids, & the find collection.
thank you for keeping us & others safe =)
We ship worldwide! International shipping rates are calculated at check out, please enter in your shipping destination to do so. NICO SCOUT is not responsible for any extra taxes, duties and fees that may apply once the package arrives in the destination country. At this time we are not able to provide exact delivery time frames for all destinations, please allow up to 2 to 3 weeks. In addition some international shipments may experience customs delays. Unfortunately, we cannot foresee additional duties charges or customs delays. We can suggest for you to contact your local customs office for any additional information.
SECTION 2—HOW DO WE USE YOUR PERSONAL INFORMATION? We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: - Communicate with you; - Screen our orders for potential risk or fraud; and - When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
SECTION 3—SHARING YOUR PERSONAL INFORMATION? We do not share your Personal Information with third parties. However, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/ privacy/ You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
SECTION 4—BEHAVIORAL ADVERTISING: We do not use behavioral advertising but we do use Shopify to power our website. We have not asked them to collect any data for use in advertising. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work. You can opt out of targeted advertising by using the links below: - Facebook: https://www.facebook.com/settings/?tab=ads - Google: https://www.google.com/settings/ads/anonymous - Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
SECTION 5—DO NOT TRACK: Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
SECTION 6—YOUR RIGHTS: If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
SECTION 7—DATA RETENTION: When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
SECTION 9—MINORS: The Site is not intended for individuals under the age of 18.
SECTION 10—CONTACT US: Questions? contact firstname.lastname@example.org